Customer Service

Business hours are from 9:00 AM until 4:30 PM EST Monday through Friday. For questions regarding your order, please email sandy@gillmanad.com or call
407-331-5111

Payment Method

Orders placed through the Amazing Explorers Academy will require a valid credit card to complete your purchase. The store accepts Mastercard, Visa, Discover and American Express. Your credit card will be charged immediately after placing your order. Credit card purchases will be noted on your monthly credit card statement as The Vernon Company.

Order Confirmation

A confirmation email is sent promptly after submitting your order.

Standard Shipping

The standard shipping method for Amazing Explorers Academy is UPS ground.

Shipping and Order Processing Schedule

Orders are collected and submitted for production once you have completed your transaction.

Shipping Locations

We ship all orders to the schools location that you are associated with using UPS service. Orders placed by non Amazing Explorers Academy employees, will still be shipped to the associated school and will be picked up from that location.

Warranty Policy

The Vernon Company agrees to transfer, assign or otherwise extend any and all existing warranties on inventoried merchandise to buyer, its clients, customers or buyers. The Vernon Company further disclaims all other warranties attributed to it, which are either expressed or implied including warranty of fitness or merchantability.

Privacy

The Vernon Company and its subsidiary companies respect the privacy rights of our online visitors and recognize the importance of protecting the information collected about you. We have adopted a corporate online privacy policy that guides how we collect, store and use the information you provide. Please note that this policy applies only to sites maintained by The Vernon Company and its subsidiaries, and not to web sites maintained by other companies or organizations to which we link.

Information is never sold or given to third parties. When you register on a Vernon Company online site, you will be asked to provide personally identifying information. The information you provide will allow us to alert you to new products, features and enhancements; special offers; and contests or events of interest. We will only collect personally identifiable information to the extent deemed reasonably necessary to serve our legitimate business purposes, and we will maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided.

Cookies

Certain areas of our sites use cookies to keep track of your shopping cart. We may also use cookies to deliver content specific to your interests and enhance your shopping experience. Most browsers are set to automatically accept cookies. You can disable cookies or set your browser to alert you when cookies are being sent. Be advised that some areas of the store will not function properly without cookies.

By using this site, you signify your assent to The Vernon Company Online Privacy Policy, as stated above. If you do not agree to this policy, please do not use this site. We reserve the right to make changes to this policy. Please check back from time to time and review this policy, to ensure that you are aware of any changes in this policy. Please check back from time to time to ensure you are aware of any changes in our privacy practices. Your continued use of our site will signify your acceptance of these changes.